This page provides complete and transparent information about how personal data of bit 111 platform users is collected, stored, used, and protected. Protecting the privacy of Bangladesh users is our highest priority.
Last Updated: January 2025
This Privacy Policy applies to the use of the bit 111 platform and all its services. By creating an account or using any service on the platform, you are deemed to have automatically accepted this policy.
When you register on the bit 111 platform, your name, mobile number, email address, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. Payment method details (such as your bKash or Nagad number) are collected during financial transactions, but your full PIN or password is never stored. Your device type, browser, IP address, and session information are automatically logged while you use the platform. This information is used to ensure platform security and improve your experience.
Collected information is primarily used for account management, transaction processing, and customer service. It may also be used to fulfill legal obligations related to fraud prevention and anti-money laundering. Your gaming habits are analyzed to activate responsible gaming tools and to provide a personalized experience. Your registered contact details may be used to inform you about new platform features, offers, or important updates. You can opt out of promotional communications at any time.
Bit 111 never sells your personal information to advertisers or third parties. However, limited information may be shared with trusted partners for payment processing, identity verification, or technical services — and they operate under strict confidentiality agreements. Information may be disclosed in response to valid requests from legal authorities or court orders. In the event of a company merger or acquisition, user data may be transferred, but prior notice will be given. We always work with partners who ensure the protection of your information.
All your information is stored on secure servers protected by SSL encryption technology. Even after an account is closed, information may be retained for a specified period to fulfill legal obligations. Firewalls, two-factor authentication, and regular security audits are conducted to prevent unauthorized access. In the event of a security breach, we will promptly notify affected users and take the necessary steps. You are advised to use a strong password and keep your login credentials confidential to maintain the security of your account.
The bit 111 platform uses cookies to manage sessions and remember user preferences. Information collected through cookies is used to improve platform functionality and personalize the user experience. You can control or disable cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising tracking cookies. If you have further questions about our cookie policy, please contact our support team.
You can request to view, correct, or delete your stored information at any time. You also have the right to object to the processing of your data or to request that processing be restricted in certain cases. If you request deletion of your data, some information may need to be retained for a specified period due to legal obligations — in such cases, we will inform you clearly. To exercise your rights, contact our support team and we will endeavor to respond within 30 business days. We believe that transparency and user control are the foundation of a trustworthy platform.
Find answers to the most frequently asked questions from our users here.